Speaking Worksheet
Workplace Conflict
Speaking Practice
1
Discussion
Discuss the questions. Give reasons, compare options, and ask follow-up questions.
- Why do small workplace problems sometimes become serious conflicts?
- What is the best way to give critical feedback to a colleague?
- Should managers always get involved in team disagreements?
- How can cultural differences affect communication at work?
- What phrases help people disagree politely but clearly?
2
Collaborative Task
Work in pairs or groups. Agree on a practical decision and prepare reasons for it. Solve a team conflict: two colleagues disagree about missed deadlines and unclear communication. Agree on a fair next step.
- listening
- evidence
- responsibility
- future rules
From my point of view...One advantage is...A possible drawback is...It depends on...I partly agree, but...Overall...
3
Report and Challenge
Report your decision to another group. Answer one challenge question about your idea. Perform a short mediation conversation using polite disagreement language.