Vocabulary Worksheet — Intro
Travel Problems
Key Vocabulary
| Word | Meaning | Example sentence | |
|---|---|---|---|
| delayed | adj. | happening later than planned | Our flight was delayed by two hours. |
| cancelled | adj. | not happening as planned | The bus was cancelled because of snow. |
| lost luggage | n. | bags that cannot be found after travel | Lost luggage ruined the first day of our holiday. |
| overbooked | adj. | with more tickets sold than places available | The flight was overbooked. |
| queue | n. | a line of people waiting | There was a long queue at check-in. |
| customs | n. | the place where bags may be checked when entering a country | We went through customs quickly. |
| passport control | n. | the place where passports are checked | Passport control took thirty minutes. |
| boarding pass | n. | a document that lets you get on a plane | Show your boarding pass at the gate. |
| insurance | n. | protection that pays money if something goes wrong | Travel insurance covered the medical bill. |
| complaint | n. | a statement that you are unhappy about something | She made a complaint about the hotel. |
| compensation | n. | money or help given because of loss or trouble | Passengers received compensation for the delay. |
| emergency | n. | a serious and dangerous situation needing fast action | Call this number in an emergency. |
Common Collocations
delayed: delayed flight, delayed train
cancelled: cancelled flight, cancelled booking
lost luggage: report lost luggage, lost luggage desk
cancelled: cancelled flight, cancelled booking
lost luggage: report lost luggage, lost luggage desk
overbooked: overbooked flight, overbooked hotel
queue: join a queue, long queue
customs: customs officer, customs check
queue: join a queue, long queue
customs: customs officer, customs check
passport control: passport control desk, go through passport control
boarding pass: print a boarding pass, digital boarding pass
insurance: travel insurance, insurance policy
boarding pass: print a boarding pass, digital boarding pass
insurance: travel insurance, insurance policy
complaint: formal complaint, customer complaint
compensation: claim compensation, fair compensation
emergency: medical emergency, emergency exit
compensation: claim compensation, fair compensation
emergency: medical emergency, emergency exit
Language Tips
Delayed and cancelled
Delayed means late. Cancelled means it will not happen.
Use was or has been: My flight was delayed. The train has been cancelled.
Solving problems
Keep your boarding pass, receipts, and insurance documents.
A clear complaint explains the problem and what solution you want.